Frequently Asked Questions

Use these answers to understand the lead-search and research tools before relying on a result or making a purchase.

Does a search result mean the business is buying or selling?

No. The public search starts with carrier records. A carrier may be relevant to your research without currently buying equipment, selling a vehicle, or accepting marketing. Verify the actual need and the appropriate business contact directly.

Where should I look for advertised equipment?

Use the marketplace resource guides to find a suitable source. Check the original advertisement for availability, seller identity and specifications. A carrier census entry is not an equipment-for-sale listing.

How should I qualify a potential lead?

Record the business, relevant role, equipment need, source URL and checked date. Distinguish a confirmed fact from an inference. Ask one relevant question and keep the answer with its date. The lead research checklist includes a working record format and verification steps.

Are records guaranteed to be current or correct?

No directory or imported record should be treated as a guarantee. Review the source information and any date or coverage notes, then confirm the details with the organization. A missing match does not prove that an organization lacks a license, insurance, equipment or a business need.

Can I send bulk advertising to every address I find?

A public contact is not blanket permission for marketing. Respect the source’s use conditions, the receiving business’s stated preferences and applicable requirements. Honor opt-outs and do not put identity documents or payment information in public messages.

What does membership include?

Check the current product and account screens for the features and access offered to your account. Older descriptions may refer to retired tools. Confirm any important feature before purchasing; a research tool does not guarantee replies, sales or a particular financial outcome.

Where can I get account or billing help?

Use My account for your available account options. For support, email mark@truckandtrailerleads.com with the relevant page or order reference. Do not send passwords or full payment-card details. Review the published refund policy for the terms that apply.

How do I request correction or removal of data?

Use Data Removal & Privacy Requests. Identify the page or record concerned and explain the correction requested. Send personal verification information only through an appropriate private process, not a public comment.

How do I report a broken guide or resource?

Send the URL, the problem and a supporting original source where possible through our contact and corrections information. External services control their own availability, access rules and support.